Payment Methods

Credit Cards

Credit Card payment option is available for all Buyers. B-Team (M) Sdn Bhd accepts all Visa and MasterCards, both Credit and Debit, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information are protected by means of industry- leading encryption standards.

Please take note that additional charges may be incurred if you are using a non-Malaysian issues card due to Foreign Exchange.

Debit Cards

B-Team (M) Sdn Bhd accepts Visa and MasterCard Debit Cards where subject to bank availability. Your card number will be protected using industry-leading encryption standards.

Online Banking

Online banking transfers are accepted from: AmBank, Bank Islam, CIMB Bank, Hong Leong Bank, Maybank, Public Bank, RHB.

MOL

B-Team (M) Sdn Bhd accepts payment through MOL

Cash on Delivery

Cash on Delivery (Pay Cash upon delivery) is available Peninsular Malaysia.

Return Policy

Subject to the terms and conditions set out below, Vattenmec agrees to repair or replace the parts of its products to the original purchaser, in circumstances where the product does not perform in accordance with Vattenmec's standard specifications and performance within the warranty period.

All warranties cover from the date of purchase and at all routine usage and maintenance.

Limited Warranty:
  • All Vattenmec warranty does not cover normal wear and tear or damage to the surface and underlying materials resulting from improper installation, usage or treatment.
  • We recommend that you read and understand the User Manual and all warranty terms carefully and register your warranty within 14 days of purchase.
  • Vattenmec reserves the rights to replace the product or its relevant parts with same or equivalent product or parts, rather than repairing it. The replacement product/parts may differ with the original product in size and specifications, due to discontinuation or at the reasonable election of Vattenmec. Replacement of the product or parts under the Standard Warranty does not extend or restart the Standard Warranty period.

Vattenmec has absolutely no warranty obligation for any failure of the its products resulting from any non-compliance applications and the combination use of other products not supplied or recommended by Vattenmec.

If it is determined that any products reported as defective or faulty during the Warranty Period, is not defective or non-conforming, Vattenmec may at its discretion, charge the customer for any labour provided and other expenses incurred by Vattenmec in connection with such determination.

Vattenmec warranties are not transferable with ownership. Products purchased by auction, yard sales, flea market or any purchase as demo units shall not be covered under Vattenmec’s warranties.


General

To the full extent permitted by law, the Warranties will not apply in respect of a product:

  • (1) If the Product has not been installed, operated, maintained or used in accordance with the manufacturer's instructions or specifications provided with the product;
  • (2) If the factory-applied serial number has been altered or removed from the product;
  • (3) Damage, malfunction or failure resulting from any alteration, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorised repairs by any person, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product;
  • (4) Damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the customer, unless otherwise specified in these Warranty Terms and Conditions;

Please note that Vattenmec only accepts a valid, registered warranty card certifying that the date of warranty begins from the date of issuance of invoice.

Please remember to provide a copy of your receipt as proof of purchase and your warranty card in order to claim your warranty.

( Installation fee charged is not applicable for refund. )
Company Hunting Line : 03-8066 0360.


Warranty Period
2 Years

Warranty Type
Local Supplier Warranty

Buyer Protection Details

Subject to the terms and conditions set out below, Vattenmec agrees to repair or replace the parts of its products to the original purchaser, in circumstances where the product does not perform in accordance with Vattenmec's standard specifications and performance within the warranty period.

All warranties cover from the date of purchase and at all routine usage and maintenance.

Limited Warranty:
  • All Vattenmec warranty does not cover normal wear and tear or damage to the surface and underlying materials resulting from improper installation, usage or treatment.
  • We recommend that you read and understand the User Manual and all warranty terms carefully and register your warranty within 14 days of purchase.
  • Vattenmec reserves the rights to replace the product or its relevant parts with same or equivalent product or parts, rather than repairing it. The replacement product/parts may differ with the original product in size and specifications, due to discontinuation or at the reasonable election of Vattenmec. Replacement of the product or parts under the Standard Warranty does not extend or restart the Standard Warranty period.

Vattenmec has absolutely no warranty obligation for any failure of the its products resulting from any non-compliance applications and the combination use of other products not supplied or recommended by Vattenmec.

If it is determined that any products reported as defective or faulty during the Warranty Period, is not defective or non-conforming, Vattenmec may at its discretion, charge the customer for any labour provided and other expenses incurred by Vattenmec in connection with such determination.

Vattenmec warranties are not transferable with ownership. Products purchased by auction, yard sales, flea market or any purchase as demo units shall not be covered under Vattenmec’s warranties.

General

To the full extent permitted by law, the Warranties will not apply in respect of a product:

  • (1) If the Product has not been installed, operated, maintained or used in accordance with the manufacturer's instructions or specifications provided with the product;
  • (2) If the factory-applied serial number has been altered or removed from the product;
  • (3) Damage, malfunction or failure resulting from any alteration, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorised repairs by any person, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product;
  • (4) Damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the customer, unless otherwise specified in these Warranty Terms and Conditions;

Please note that Vattenmec only accepts a valid, registered warranty card certifying that the date of warranty begins from the date of issuance of invoice.

Please remember to provide a copy of your receipt as proof of purchase and your warranty card in order to claim your warranty.

( Installation fee charged is not applicable for refund. )
Company Hunting Line : 03-8066 0360.


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Sole Distributor in Malaysia

B-Team (M) Sdn. Bhd.

No. 13-1 & 13-2, Jalan Equine 10D,
Taman Equine,
43300, Seri Kembangan, Selangor
+603 8959 8071
Mon - Fri 9am - 6pm
Sat 9am - 1:30pm

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